The world's leading LED display solution provider

for global sports 

WARRANTY POLICY

Dedicated and devoted, Unilumin Sports is the world’s leading LED display solutions provider for global sports,

both indoor and outdoor. Unilumin Sports supports sports stadiums and venues with the most advanced LED technology available.

  • 1. PROVIDING FREE MAINTENANCE SERVICE WITHIN GUARANTEE PERIOD

    If any quality problems occur within guarantee period, Unilumin Sports shall provide free maintenance service. Once the 2-year warranty period expires, Unilumin Sports shall provide a favorable price for maintenance service.

  • 2. FREIGHT COST

    Unilumin Sports shall take the single freight cost within the 2-year guarantee period. Once the warranty period expires, Unilumin Sports shall not take any responsibility for freight cost incurred.

  • 3.UNDER THE FOLLOWING CIRCUMSTANCES, UNILUMIN SPORTS SHALL BEAR NO RESPONSIBILITY FOR EQUIPMENT TROUBLES:

    3.1 Unauthorized disassembling or repairing

    3.2 Malfunction by misuse

    3.3 Warranty period has expired

    3.4 Void or broken series number seal tape

  • 4. WARRANTY WILL NOT BE PROVIDED UNDER THE FOLLOWING CIRCUMSTANCES:

    4.1 Damage due to the users’ misuse;

    4.2 Damage due to damage caused by fire, flood, earthquake and other natural disasters;

    4.3 Malfunction caused by misuse, including unauthorized disassembly, improper testing, etc.;

    4.4 Shell damage or components damage in use.

  • 5. COST FOR AFTER-SALES TECHNICAL SUPPORT

    Unilumin Sports will send engineers to help with installation and maintenance guidance, but the client should bear all the expenses incurred for the after-sales technical service, including visa fee, boarding fee, meals, transportation fee and so forth. The client should also take full charge of the engineers’ visa arrangement.